Pricing:
The prices displayed in our e-commerce section are discounted retail prices, requests for large quantity orders are available by calling 1-800-362-3770 Monday - Friday, 9am - 5pm EST.  Some discounts and specials are available at times, and large order discounts could also apply. Orders and final pricing can be obtained by calling us at 1-800-362-3770.

Availability:
Availability of VoIP equipment is unpredictable to say the least.  We do our absolute best keeping product in stock, in reasonable quantities for your immediate delivery needs.  Items that are not in stock typically require a 5-7 business day lead-time.  In some instances orders may take as long as 2 to 4 weeks for delivery from the manufacturer; and in rare cases, it may take longer.  A representative from our company is available to talk to you about the manufacture/model and quantity that you may require as well as your implementation plans.

Warranty:
All warranties on New merchandise are Manufacturer warranty, and may vary per manufacturer. Warranties for refurbished equipment may vary, please ask your representative for more information.  You may also wish to read our Product Return Policy and Guidelines.

Billing:
All terms of payment are credit card ( Amex, Visa, MasterCard ), or C.O.D. (C.O.D. is not available for residential delivery) Net terms may be available, contact your sale rep. for more information.  Wire transfer in advance is required for all International sales.

Special Orders:
Many orders are "Special Order". This is true whenever the manufacturer is making special efforts to manufacture or ship and order specifically for a defined purchase order. These orders are non-cancelable after time of order.  Full delivery of special orders must be taken and paid for.  Advance deposits are usually required for special orders.

Freight:
- All shipments are FOB ship point.
- Domestic shipments: Customers pay all freight and taxes.
- International Freight: Freight, tax's, duties and tariffs paid by customer.